Current Relux Issues

Search the official Relux knowledge base or raise a new support ticket
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-------- Relux training from February 2017--------
ReluxDesktop has been released. While similar to ReluxSuite and ReluxPro, this program has new features and a new user interface. All training will now be presented using ReluxDesktop. Follow this link for training information

-------- Windows Vista --------
Relux no longer supports Windows Vista.

-------- Problems importing DWG/DXF files after upgrading to ReluxSuite 2014.2 --------
Relux updated the dll controlling the import of DWG/DXF files in order to support AutoCAD 2015.
This required the installation of some system files provided by Microsoft.
If there were pending Windows updates on your system, the ReluxSuite update may have failed without notification.

If you are affected:
- restart Windows
- download and execute the latest ReluxSuite update
General advice: If you are prompted to restart Windows after installing Windows updates, do so BEFORE installing or upgrading any applications.

-------- ReluxSuite & Windows XP --------
Relux no longer supports Windows XP.
ReluxSuite 2014.2 will run on Windows XP but all CAD functionality will be lost.

Functions which use Autodesk libraries will not work, e.g.
CAD import/export
contruction of rings, spheres, etc.
boolean objects
If you have updated a Windows XP machine to Relux 2014.2, it is possible to roll back your machine to a previous version to regain CAD import functionality.
- Rename your ReluxSuite folder to ReluxSuite_backup (usual location C:\Program Files\ReluxSuite)
- Download and start the installation with this link
- Install the program to your original ReluxSuite location

-------- ReluxCAD --------
ReluxSuite updates to version 2011.3 and higher include program modifications to take advantage of the enhanced functions and increased efficiency of the new Microsoft platform (MFC). As a result of this, the ReluxCAD Plug-in will now only work with AutoCAD_2008 and higher, i t has not been possible to maintain ReluxCAD support for legacy versions of AutoCAD. We would recommend using the latest versions of both programs, however if you need to use ReluxCAD with AutoCAD_2007 or earlier (back to AutoCAD_2004) you should not upgrade past ReluxSuite_2011.2. You can upgrade or roll back to this version using the following download link: http://www.relux.biz/protected/oldVersion/reluxSuite2011-2.exe